Urban Coalhouse Pizza & Bar Paramus NJ

Reviews about Urban Coalhouse Pizza & Bar Paramus NJ

• 1 / 5

  By Gabrielle Aguele
  This place sucks big time and we didn't even eat. I brought my 93 year old mom there today..she can't walk well so we use a wheelchair. The door does not fully open, maybe 3/4 wide so trying to prop open the door and push the chair was difficult. Did any of the staff help? Nope, not the bimbo hostess, not the kid behind the bar. Finally a patron got up and helped us. The place is dark which is good since mom's eyes are extremely sensitive to bright light, so we sit in a booth where she is comfortable. After giving the waitress our order, a very large party comes in and immediate raises the shades blinding my mother. They didn't even have the courtesy to ask if we minded. Repeated requests to lower the shades were ignored and finally the waitress said it was broken. After waiting for more than 5 minutes to be moved we left, once again struggling with the door.
  
  Not a nice place. Going to report them about not being handicapped friendly.
  March 12, 2017